3.4
ParkAppsHub score
Telpark
MAKSU ESPAÑA, S.L. (Empark Group)
Street parking payment · Free
Best for: Drivers in Spain, Portugal, France, Italy, and Andorra who regularly park on-street and want to avoid feeding coins into meters or risking fines from expired tickets
4.9
Google Play · 142K
4.6
App Store
1M+
Downloads
3
Countries
Europe
AndroidiOSWeb
300+ cities
About this app
Telpark is the consumer parking app of Empark (developer listed as Maksu España), the largest car-park operator on the Iberian Peninsula. Its core job is replacing the parking meter: drivers in around 150 regulated cities across Spain and Portugal — including Madrid, Barcelona, Bilbao, San Sebastián, Lisbon and Porto — can start a blue- or green-zone session from the phone, extend it remotely, and stop it when they leave. Because Empark also runs more than 300 off-street facilities, the same account books garage and airport parking in advance at discounts of up to 30%, manages monthly season tickets and multipass bundles, and opens barriers through plate-recognition Express Entry with no paper ticket. The app rounds this out with access to over 3,500 EV charging points, in-app payment of parking fines, and partner discounts on insurance, vehicle inspection and car hire. Unlike pan-European rivals such as EasyPark, Telpark stays deliberately Iberian — coverage extends to Empark garages in Andorra — which makes it deep at home but useless abroad. In some municipalities, Madrid among them, Telpark adds a management fee of roughly 10% to on-street payments, and its customer-service reputation on Trustpilot is far weaker than its 4.9-star Play Store rating suggests.
- On-street blue/green zone payment in ~150 cities across Spain and Portugal
- Advance booking at 300+ Empark car parks and airports with up to 30% off
- Ticketless garage access via plate-recognition Express Entry
- Monthly season tickets and multipass bundles managed in-app
- Remote extension or early stop of active parking sessions
- Access to 3,500+ EV charging points
- In-app payment of parking fines
Pricing & fees
Free · ~10% management fee on street parking in some cities
- App download and account creation are free
- Street/regulated parking (blue and green zones) billed per real minute used, plus a service fee typically around 10% on top of the municipal tariff
- Off-street car parks bookable in advance often show a discounted fixed rate vs. paying at the barrier
- No monthly subscription required; pay-as-you-go by default, though some cities offer bundled minute packs
Accepted payment methods
Credit/debit cardPayPalApple PayGoogle Pay
Ratings & scores
Editorial score set by the ParkAppsHub team using our five-criteria grid — see how we rate. Store ratings shown for reference.
What users say
▲ Most praised
- Saves time versus queuing at a meter or hunting for coins
- Easy to extend a parking session remotely before the ticket expires
- Works reliably across many Spanish and Portuguese cities under one app
▼ Common complaints
- Service fee on top of the municipal rate feels steep for short parking sessions
- Occasional GPS or zone-detection glitches that select the wrong tariff or city
- Customer support can be slow to resolve billing disputes or refund requests
Summarised from recent user reviews on Google Play, the App Store and consumer platforms. Themes, not verbatim quotes.
Pros & cons
What we like
- Deepest single-app coverage of Empark territory: street parking in ~150 Iberian cities
- Garage booking with real discounts (up to 30%) and ticketless plate-recognition entry
- Unusually broad extras: season passes, EV charging, fine payment, partner perks
- Extend or stop street sessions from the phone so you only pay time used
- Very high Play Store rating (4.9 from ~142K ratings)
What could improve
- Roughly 10% management fee added to street payments in cities like Madrid, where rival e-park charges none
- Recurring reports of fines issued despite valid active tickets, with slow refund and cancellation handling (OCU complaints)
- Geolocation can propose the wrong tariff zone or neighborhood, producing tickets wardens treat as invalid
- Customer service rated very poorly (Trustpilot ~1.2/5), including double charges and prepaid garages that turned out full
How to use Telpark
- Install Telpark from Google Play or the App Store and create an account.
- Add your license plate and a payment card in the profile section.
- To park on street, confirm your city and tariff zone (double-check it matches the street signs), set a duration and start the session.
- Extend the session or stop it early from the app; you pay only the time used where the city allows it.
- To use a garage, book a space in advance from the car parks tab and enter with plate recognition, no paper ticket.
- Check receipts, manage season passes or pay a fine from the account menu.
Editor’s tips
- Set a session reminder before it expires so you can extend remotely instead of racing back to the car to avoid a fine
- Check the app's map layer for free vs. paid zones before parking, since fee rules and hours vary a lot by street and municipality
- Pre-book off-street car parks through the app for events or airports since listed rates are often cheaper than pay-at-barrier pricing
- Register your vehicle plate once in your profile so future sessions start in a couple of taps
Editor’s verdict
Telpark's biggest asset is its parentage: as the digital arm of Empark, Iberia's largest parking operator, it combines meter payments in roughly 150 Spanish and Portuguese cities with genuine perks inside the company's 300-plus garages — advance booking discounts, ticketless entry by plate recognition, and monthly passes managed from the phone. Few local rivals bundle EV charging and in-app fine payment on top. The catch is the gap between its glowing 4.9 Play Store rating and its dismal Trustpilot record, where complaints cluster around fines issued despite valid tickets, double charges, and support that is slow to resolve refunds. The roughly 10% management fee added to street payments in cities like Madrid also stings, since competitor e-park dropped its own. For drivers who live in Empark territory — commuters with a garage pass, or frequent users of Spanish airports — Telpark earns its place. Occasional users who only need the odd blue-zone ticket may prefer a fee-free alternative.
— The ParkAppsHub editorial team · 2026-08-06
How it compares
vs EasyPark
EasyPark has broader pan-European coverage (30+ countries) while Telpark is more deeply rooted in the Spanish and Portuguese municipal parking systems specifically.
vs Parclick
Parclick focuses on pre-booking off-street car parks at fixed advance rates, whereas Telpark's core strength is real-time metered on-street parking plus car park booking.
vs RingGo
RingGo dominates UK council parking; choose Telpark instead if you're driving in Spain, Portugal, or Andorra where it has direct municipal integrations.
Frequently asked questions
Where does Telpark work?
Telpark covers on-street regulated parking in about 150 cities across Spain and Portugal, including Madrid, Barcelona, Bilbao, San Sebastián, Lisbon and Porto, plus more than 300 Empark car parks in Spain, Portugal and Andorra. It does not work outside Iberia.
Is Telpark free to use?
The app is free to download and you pay the normal municipal tariff, but in some cities, Madrid among them, Telpark adds a management fee of roughly 10% (VAT included) to on-street payments. Garage bookings show the final price up front.
Can I extend my parking without going back to the car?
Yes. Active street sessions can be extended from the phone up to the zone's maximum stay, and in many cities you can stop the session early and pay only for time used.
Does Telpark handle garages and season tickets too?
Yes. You can pre-book spaces in over 300 Empark garages at up to 30% off, buy monthly passes and multipass bundles, and enter without a ticket via plate-recognition Express Entry.
How does Telpark compare with EasyPark?
Telpark is deeper inside Empark's Iberian network, with garage perks EasyPark lacks, but EasyPark works across most of Europe. Drivers who travel internationally will get more mileage from EasyPark; Empark garage regulars are better served by Telpark.
What happens if I get a parking fine while using Telpark?
If you started a valid session before the fine was issued, you can typically submit your Telpark payment proof to the municipality to have the fine cancelled, since the app timestamps and logs your paid session with the local parking authority.
Can businesses or fleets use Telpark for multiple vehicles?
Yes, Telpark supports registering multiple vehicles under one account, which fleet operators and companies use to manage and centralize parking expenses, though dedicated business/fleet invoicing options vary by country.
Does Telpark work without a mobile data connection?
No, sessions are validated and billed in real time against the municipal system, so a working data connection is required to start, extend, or end a paid parking session.
About the developer
Telpark is operated by Maksu España, S.L., part of Empark Group, one of Spain's largest parking operators with roots dating back decades in managing municipal on-street and off-street parking infrastructure across Iberia. Empark runs physical car parks and regulated street-parking concessions for many town halls, and Telpark is its mobile payment arm, letting drivers pay meters remotely instead of using ticket machines. The company has expanded the app's footprint into Portugal, France, Italy, and Andorra alongside its core Spanish market.
Additional information
Developer
MAKSU ESPAÑA, S.L. (Empark Group)
Founded
2001
Headquarters
Madrid, Spain
Ownership
Empark Group (Maksu España, S.L.)
Category
Street parking payment
Price
Free
Coverage
300+ cities
Downloads
1M+
Languages
Spanish, English, French, Portuguese, Italian, Catalan
Reviewed
2026-08-06
Where it works
300+ cities — including Madrid, Barcelona, Valencia, Seville, Malaga, Lisbon, Porto, Nice.
Spain
Portugal
Andorra
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Independent review. ParkAppsHub is not affiliated with MAKSU ESPAÑA, S.L. (Empark Group). App name, logo and screenshots belong to their owners and are shown for identification and review purposes. Coverage, prices and features change — verify current conditions with the publisher. Last reviewed 2026-08-06.