3.3
ParkAppsHub score
Indigo Neo
Indigo Neo (Indigo Group)
Off-street booking · Free
Best for: Regular drivers in France, Belgium and Spain who mostly park in INDIGO's own car parks and want ticketless barrier entry, passes and fee-free on-street payment in one account
3.2
Google Play · 5.4K
4.4
App Store
1M+
Downloads
7
Countries
Europe
AndroidiOSWeb
200+ cities across 10 countries (on-street in ~130 cities)
About this app
Indigo Neo is the customer app of Indigo Group, one of the world's largest car park operators, and the successor to OPnGO, which Indigo rebranded in 2020. Its core trick is ticketless parking: register your license plate once and cameras at more than 600 Indigo car parks across France, Belgium, Spain, Luxembourg and Switzerland lift the barrier automatically, charging your card on exit with no paper ticket. Booking a space in advance through the app or website unlocks discounts of up to 30 percent versus drive-in rates, and fixed-price products such as a 7-day pass from €25 with unlimited entries and exits suit commuters and travelers. Beyond Indigo's own garages, the app pays for on-street parking in close to 130 cities in France, Belgium and Luxembourg, with sessions you can extend or stop remotely so you only pay for time used. It also covers more than 7,000 EV charging points (from €0.29/kWh), secure bike and motorcycle spaces, and an Indigo Pro tier with centralized billing for businesses. Unlike aggregator apps such as EasyPark, Indigo Neo is tied to one operator's network, which makes it deepest in French cities and airports where Indigo dominates, and thin everywhere else.
- Ticketless entry and exit at 600+ Indigo car parks via automatic license-plate recognition
- Advance booking with discounts up to 30% versus drive-in rates
- On-street parking payment in ~130 cities across France, Belgium and Luxembourg with remote extend/stop
- Fixed-price passes: 7-day parking from €25 with unlimited entries and exits, plus monthly subscriptions
- EV charging at 7,000+ points from €0.29/kWh
- Secure bike and motorcycle parking spaces
- Indigo Pro business accounts with centralized billing and multi-user management
Pricing & fees
Free · no booking surcharge, you pay parking tariffs (weekly passes from €25)
- The app is free and, in France, on-street sessions carry no per-transaction service fee — you pay the municipal tariff only, which is the single most cited saving versus rival apps that add a handling fee to every session.
- Week Pass: from €25 for 7 consecutive days with unlimited entries and exits at a chosen car park.
- Day Pass (midnight to midnight) and advance Reservation are both priced up to 30% below the drive-up hourly tariff; fixed-rate Evening and Weekend (3-day) passes also exist for nights out.
- Monthly and annual subscriptions in four flavours: 24/7 unlimited, day-only, night & weekend, and a discounted Resident rate that requires proof of address.
- INDIGO Pro business plan: €4.99 excl. VAT per vehicle per month, no minimum commitment, up to 5% off hourly rates, access to 400+ French car parks (~460,000 spaces).
- EV charging via INDIGO Recharge from €0.29/kWh, billed to the same account as the parking; the group had ~11,400 active charging points at end-2025.
Accepted payment methods
VisaMastercardCartes Bancaires (CB)American ExpressSEPA direct debitTotalEnergies Fleet cardBancontact / Payconiq (Belgium)Apple Pay and Google Pay (Belgium only)
Ratings & scores
Editorial score set by the ParkAppsHub team using our five-criteria grid — see how we rate. Store ratings shown for reference.
What users say
▲ Most praised
- Cheaper in practice than rival apps because there is no handling fee added to each on-street session — several long-time users say they switched away from a fee-charging competitor purely on cost.
- Ticketless entry and exit by plate recognition feels genuinely frictionless when it works: no ticket, no pay station queue, and an automatic receipt afterwards.
- Passes and advance bookings deliver real discounts versus the on-site tariff, which reviewers notice most on multi-day stays in Paris and Spanish city centres.
- One account covering both INDIGO car parks and kerbside parking across several countries, with quick start, extend and stop from the map.
▼ Common complaints
- Plate recognition at the barrier is the top grievance: drivers report being stuck at entry or exit while the timer keeps running, and occasionally being billed for a car park visit that was not theirs.
- Customer service is widely described as slow and reluctant to refund, with requests answered by pointing at the terms and conditions — several users say they ended up paying twice for the same stay.
- Payment friction: saved cards not being retained so card details must be re-entered at each booking, 3-D Secure and card registration failures, and no Apple Pay in France or Spain.
- Clunky flows and heavy sign-up — on-street payment sits behind a secondary menu, registration demands full personal details, and users complain each redesign moves things around.
Summarised from recent user reviews on Google Play, the App Store and consumer platforms. Themes, not verbatim quotes.
Pros & cons
What we like
- Genuinely hands-free garage access: plate recognition opens the barrier, no ticket or kiosk
- Real savings for planners, with pre-booked rates up to 30% below drive-in prices
- One account covers garages, street parking, EV charging, bike spaces and business billing
- Free app with no booking surcharge; you pay the parking tariff only
- Strong footprint in French cities and airports where Indigo operates the garages
What could improve
- Plate recognition and prepaid sessions sometimes fail at the barrier, forcing users to pay on site and fight for refunds
- The app silently defaults to the last-selected license plate, which has caused fines for multi-vehicle households
- Billing errors reported (e.g. days charged for hours) and support demands extensive proof before refunding
- Cluttered navigation: the on-street payment flow is buried, and login failures are a recurring complaint
How to use Indigo Neo
- Download Indigo Neo, create an account, then add your license plate and a payment card
- Search your destination to compare Indigo car parks; book ahead to lock in a discounted rate, or just drive in
- At the barrier, the camera reads your plate and opens automatically; exit the same way and your card is charged for the exact stay
- For street parking, open the On-street section, confirm your zone via geolocation and start a session; extend or stop it remotely
- Regular commuter? Buy a 7-day pass (from €25) or a monthly subscription inside the app
- Double-check the active vehicle before each session if you registered several plates, and download receipts from your account
Editor’s tips
- On-street payment in France carries no per-session service fee, so it is the cheapest way to feed a meter in the ~130 cities where INDIGO runs kerbside parking — but arm the end-of-session notification, because a lapsed session is what triggers an FPS, not the app.
- Do the pass maths before you tap 'hourly': at the same car park, the Week Pass from €25 usually beats five separate Day Passes, and the fixed-rate Evening or Weekend pass beats both for a restaurant, cinema or three-day city break.
- Register your plate for 'Accès à la demande' so barriers open on camera recognition — but only add plates you actually drive, since any registered vehicle entering an equipped car park is billed straight to your account, and check the exit screen closed the session before you leave.
- Book a reservation a few hours ahead for up to 30% off the drive-up rate, and read the car park sheet for the height limit first: prepaid bookings you cannot physically use are the hardest thing to get refunded.
- Park for work more than twice a month and INDIGO Pro pays for itself at €4.99 excl. VAT per vehicle — you get one itemised monthly VAT invoice instead of expense claims, and you can flip between the pro and personal profile inside the same app.
Editor’s verdict
Indigo Neo makes most sense as the loyalty key to Indigo's own empire rather than a universal parking app. Where Indigo runs the garage — which in France means most major cities and airports — the experience is genuinely slick: cameras read the plate, the barrier lifts, and pre-booking shaves up to 30 percent off drive-in rates. The 7-day pass from €25 and the EV charging and bike-parking add-ons round out a feature set most single-operator apps lack. The catch is execution. A 3.2-star Play rating reflects recurring reports of plate recognition failing at the barrier, sessions billed for the wrong duration, and a support team that demands receipts before refunding a few euros. The multi-vehicle handling is a real trap: the app quietly reuses the last-selected plate, and users have collected fines because of it. Drivers loyal to Indigo garages will save money here; anyone wanting broad on-street coverage across Europe is better served by EasyPark or PayByPhone.
— The ParkAppsHub editorial team · 2026-08-06
How it compares
vs EasyPark
EasyPark covers vastly more of Europe (thousands of towns, plus the UK, Germany, the Nordics and Italy) and is the safer default if you cross borders often, but it adds a percentage service fee to every session. Choose Indigo Neo when your parking is concentrated in INDIGO's own car parks in France, Belgium or Spain, where you get barrier access, passes and no per-session surcharge.
vs PayByPhone
PayByPhone is accepted in far more French municipalities and handles resident and visitor rates well, so it is often the only option where INDIGO has no contract — but it bills a service fee in many zones and can never open a car park barrier. Indigo Neo is the better pick where both are accepted, and the only one that covers off-street, EV charging and subscriptions in the same account.
vs Zenpark
Zenpark aggregates private and residential garages, so it wins on cheap long-stay parking near stations, airports and in neighbourhoods where INDIGO has no site. Indigo Neo only sells INDIGO's own network, but that network is bigger, staffed and combines with kerbside payment — go Zenpark for the lowest monthly price, Indigo Neo for coverage and one-app convenience.
Frequently asked questions
Is Indigo Neo free to use?
Yes. The app is free and adds no booking surcharge; you pay the parking tariff itself. Pre-booking is often cheaper than driving in, with discounts up to 30%, and weekly passes start at €25.
Where does Indigo Neo work?
It covers more than 600 Indigo car parks in over 200 cities across France, Belgium, Spain, Luxembourg and Switzerland (the listing also mentions Andorra and Poland), plus on-street parking payment in close to 130 cities in France, Belgium and Luxembourg. France is by far its deepest market.
Is Indigo Neo the same app as OPnGO?
Yes. Indigo Group rebranded OPnGO as Indigo Neo in 2020; the Android package is still com.opngo.live and the App Store listing is titled 'Indigo Neo (ex-OPnGO)'.
How does ticketless entry work?
You register your license plate in the app. Cameras at equipped Indigo car parks recognize the plate, open the barrier on entry and exit, and charge your saved card for the exact duration — no ticket or pay station needed.
I have several cars — which plate does the app use?
It uses the last vehicle selected, not a fixed default, and users have been fined when the wrong plate was active. Always check the selected vehicle before starting a session or entering a garage.
I got an FPS (post-parking fine) while paying through the app — who do I dispute it with?
Indigo Neo only forwards the tariff for the session you declared, so an FPS issued because a session expired, the plate was mistyped or the wrong zone was chosen is a matter between you and the municipality, not the app. Open the session receipt in the app (it shows plate, zone, start and end times) and attach it to a RAPO — the free prior appeal you must file with the issuing authority, generally within one month of the notice. Indigo's support can reissue receipts but cannot cancel a municipal fine.
Can I charge an electric car through the same app?
Yes. INDIGO Recharge is built into the app: you locate a charge point, start the session and it lands on the same account and receipt as the parking. Pricing starts at €0.29/kWh, and the group had roughly 11,400 active charging points across its ten countries at the end of 2025, concentrated in city-centre car parks rather than on motorways. Availability is per car park, so check the charging filter on the map before committing to a specific site.
How does the business account work for VAT and expenses?
INDIGO Pro, launched in April 2025, costs €4.99 excluding VAT per registered vehicle per month with no minimum term. It opens access to more than 400 French car parks (about 460,000 spaces) plus the charging network, applies up to 5% off hourly rates, and consolidates everything into one itemised monthly invoice settled by SEPA transfer or card. Employees get their own login, never advance their own money, and can toggle between professional and personal profiles in the same app.
How do I cancel a subscription or delete my account?
Subscriptions and passes are sold by Indigo Neo directly, not through Apple or Google billing, so cancelling has to be done in the app or via customer service — cancelling in your phone's store settings will not stop the charge. Monthly plans run to the end of the paid period. Account deletion frequently fails while anything is still open, so close any running session, let pending charges settle and cancel active subscriptions first; the developer states no data is shared with third parties and that deletion can be requested.
About the developer
INDIGO Group dates its parking business to 1964, when its first car park opened under the Esplanade des Invalides in Paris. Built from the Sogeparc and GTM networks, it traded as VINCI Park from 2001 and took the INDIGO name in 2015. Headquartered at Puteaux in Paris La Défense, it runs about 2,800 car parks and 1.7 million spaces across 580 cities in ten countries, with roughly 9,600 staff and 2025 revenue of €1,015 million. Ownership sits with Crédit Agricole Assurances, Vauban Infrastructure Partners and MEAG. The app launched in 2016 as OPnGO.
Additional information
Developer
Indigo Neo (Indigo Group)
Founded
2016
Headquarters
Puteaux (Paris La Défense), France
Ownership
Indigo Group (held via Infra Foch Topco: Crédit Agricole Assurances 49.5%, Vauban Infrastructure Partners 34.5%, MEAG 15%)
Category
Off-street booking
Price
Free
Coverage
200+ cities across 10 countries (on-street in ~130 cities)
Downloads
1M+
Languages
French, English, Spanish, German, Dutch
Reviewed
2026-08-06
Where it works
200+ cities across 10 countries (on-street in ~130 cities) — including Paris, Lyon, Marseille, Bordeaux, Lille, Toulouse, Nice, Brussels.
France
Belgium
Luxembourg
Spain
Switzerland
Andorra
Poland
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Independent review. ParkAppsHub is not affiliated with Indigo Neo (Indigo Group). App name, logo and screenshots belong to their owners and are shown for identification and review purposes. Coverage, prices and features change — verify current conditions with the publisher. Last reviewed 2026-08-06.