2.6
ParkAppsHub score
Secure Parking
Secure Parking Pty Ltd
Off-street booking · Free app, pay-per-booking
Best for: Drivers who already plan to park at a Secure Parking-branded facility in an AU/NZ CBD
4.5
Google Play · 331 Play reviews
1.3
App Store
100K+
Downloads
2
Countries
Asia-Pacific
AndroidiOS
8+ AU/NZ cities
About this app
Secure Parking runs hundreds of car parks across Australian and New Zealand CBDs, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast and Newcastle. The app is essentially a mobile front end for its Secure-a-Spot booking engine: users search a location or venue, pick from available Secure Parking-branded facilities, and pre-purchase hourly, daily, early-bird, monthly or event-day parking. It links to loyalty/gift-card credit and stored payment cards for one-tap checkout, and surfaces booking confirmations as entry passes or barcodes for boom-gate access. Unlike aggregator apps, it only shows Secure Parking's own sites rather than a citywide marketplace of every operator, so coverage depends entirely on where the company itself operates a facility.
- Search and book Secure Parking-operated car parks by city or venue
- Pre-paid hourly, daily, overnight and monthly rates
- Early-bird weekday commuter pricing
- Event-day parking near stadiums and venues
- Digital booking confirmation for gate/boom entry
- Stored payment cards and gift-card credit balance
Pricing & fees
Free app, pay-per-booking
- 1% surcharge on card payments (Amex excluded)
- Admin fee applies for booking modifications
- Early-bird weekday commuter rates below standard hourly pricing
- Monthly subscription parking passes available
- Prepaid Flexi parking voucher packs sold as credit
Accepted payment methods
VisaMastercardAmexGift card / stored credit
Ratings & scores
Editorial score set by the ParkAppsHub team using our five-criteria grid — see how we rate. Store ratings shown for reference.
What users say
▲ Most praised
- Convenient pre-booking for known Secure Parking facilities
- Early-bird and monthly rates seen as good value versus drive-up pricing
- Useful for event-day parking near stadiums
▼ Common complaints
- Frequent login failures and app crashes
- Booking or payment not completing properly
- Very low overall Play Store rating (1.4/5) reflecting poor reliability
Summarised from recent user reviews on Google Play, the App Store and consumer platforms. Themes, not verbatim quotes.
Pros & cons
What we like
- Direct access to a major operator's own discounted online rates
- Early-bird and monthly commuter pricing can undercut drive-up rates
- Covers most major AU and NZ CBDs where the company has facilities
- Straightforward booking flow for pre-planned trips
What could improve
- Only shows Secure Parking's own car parks, not a full city marketplace
- Play Store rating is very low (1.4/5) with frequent complaints
- Users report login failures, crashes and booking/payment glitches
How to use Secure Parking
- Download the app and create an account or sign in as guest
- Search for a car park by city, address or venue/event name
- Select a facility and choose date, time and duration
- Pay by card (or gift-card credit) to receive a digital booking pass
- Use the pass/barcode at the boom gate or pay station on arrival
Editor’s tips
- Book early-bird rates the night before for the biggest discount over drive-up pricing
- Check the exact facility address before booking — the app only shows Secure Parking's own sites, not nearby competitors
- Keep the app updated given reported login/crash issues, and screenshot your booking confirmation as a backup
- Watch for the 1% card surcharge and admin fees when changing a booking
Editor’s verdict
Secure Parking's app does one job — booking into its own AU/NZ car parks — and mostly gets the basics right when it works: search, pick a rate (hourly, early-bird, monthly, event), pay, get a pass. The catch is reliability. The Play Store rating sits at just 1.4 stars from 331 reviews, and recent feedback repeatedly cites login failures, app crashes, and bookings or payments that don't go through cleanly, which is a serious problem for something meant to grant physical access via a boom gate. Coverage is also narrower than rival aggregator apps by design: this is a single-operator app, so you only ever see Secure Parking's own sites, not every car park in a city. For drivers who already know they want a Secure Parking facility and just need to lock in an early-bird or event rate in advance, it can still save money over drive-up pricing. But as a general-purpose "find me parking" tool it's outclassed by marketplace apps, and the app's own stability issues undercut what should be its main selling point: convenience.
— The ParkAppsHub editorial team · 2026-08-06
How it compares
vs Wilson Parking
Wilson Parking is a similarly single-operator AU app but carries a far higher Play rating and larger review base, suggesting more consistent reliability.
vs ParkWhiz / SpotHero-style aggregators
Aggregator apps show many operators' car parks in one search, giving broader coverage and competitive pricing versus Secure Parking's single-brand listings.
Frequently asked questions
Is the Secure Parking app free to use?
Yes, downloading and using the app is free; you only pay for the individual parking bookings you make, plus a small card surcharge.
Does Secure Parking cover cities outside Australia and New Zealand?
No, its network is limited to Australian and New Zealand CBDs; it is a separate company/app from the US-based 'Secure-a-Spot' service.
Can I use the app to find any car park in a city, not just Secure Parking sites?
No, the app only lists car parks operated by Secure Parking itself, not competing operators.
Why is the app's rating so low?
Recent Play Store reviews cite login issues, crashes, and unreliable booking/payment flows as the main complaints.
Does the app support monthly or commuter parking?
Yes, it offers monthly subscription parking and early-bird weekday commuter rates alongside hourly and event parking.
About the developer
Secure Parking Pty Ltd is one of Australia and New Zealand's largest off-street car park operators, running facilities across major CBDs including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast and Newcastle. The company offers hourly, daily, early-bird, monthly and event-day parking through its own branded sites, booked via its website and this companion app. It is a separate business from the similarly named US-based Secure Parking/Secure-a-Spot operator, despite the overlapping branding.
Additional information
Developer
Secure Parking Pty Ltd
Founded
""
Headquarters
Sydney, Australia
Ownership
""
Category
Off-street booking
Price
Free app, pay-per-booking
Coverage
8+ AU/NZ cities
Downloads
100K+
Languages
English
Reviewed
2026-08-06
Where it works
8+ AU/NZ cities — including Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Gold Coast, Newcastle.
Australia
New Zealand
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Independent review. ParkAppsHub is not affiliated with Secure Parking Pty Ltd. App name, logo and screenshots belong to their owners and are shown for identification and review purposes. Coverage, prices and features change — verify current conditions with the publisher. Last reviewed 2026-08-06.