3.4
ParkAppsHub score
Premium Parking
Premium Parking Company, LLC
Off-street booking · Free app; parking session/subscription fees vary by lot
Best for: Drivers who regularly park at Premium Parking-operated gateless lots in cities like New Orleans or Atlanta
4.2
Google Play · 2,546
100K+
Downloads
1
Country
North America
AndroidiOS
15-20 US cities
About this app
Premium Parking Company operates gateless parking lots across a number of US cities using its proprietary GLIDE technology: license-plate-recognition cameras replace ticket dispensers and gate arms. The official app lets drivers register a plate and payment card, start and extend parking sessions, view receipts, and set up monthly or reserved parking at supported lots. Because enforcement is plate-based rather than ticket-based, timely in-app or text payment matters — unpaid sessions can generate a mailed citation. The app's scope is limited to Premium Parking's own footprint of lots (concentrated in New Orleans, Atlanta, and other Southern/mid-size cities), so it functions less like a general parking-discovery marketplace and more like a required utility for anyone regularly using those specific locations.
- Pay-by-plate at gateless GLIDE lots (no ticket, no gate arm)
- In-app session payment and receipts
- Monthly/recurring parking subscriptions at select lots
- Saved vehicle and payment profiles for repeat visits
- Text-to-pay alternative for non-app users
- Lot/location lookup for Premium Parking-operated sites
Pricing & fees
Free app; parking session/subscription fees vary by lot
- Session pricing set per lot, typically similar to standard hourly/daily surface-lot rates in each market ($5-25+/day depending on city and event demand)
- Monthly reserved/subscription parking available at many lots, billed recurring through the app
- No separate app subscription fee — cost is entirely the parking session/plan itself
Accepted payment methods
Credit/debit cardApple PayGoogle PayText-to-pay
Ratings & scores
Editorial score set by the ParkAppsHub team using our five-criteria grid — see how we rate. Store ratings shown for reference.
What users say
▲ Most praised
- Fast, ticketless entry/exit at supported lots
- Text-to-pay is convenient without opening the app
- Monthly subscriptions save money for regular commuters
▼ Common complaints
- Unexpected citations when a payment session lapses or isn't recognized
- Confusing or easy-to-miss signage explaining pay-by-plate rules
- Slow or unhelpful customer support when disputing charges or citations
Summarised from recent user reviews on Google Play, the App Store and consumer platforms. Themes, not verbatim quotes.
Pros & cons
What we like
- No physical ticket or gate arm — fast pay-by-plate entry and exit
- Text-to-pay option works even without the app installed
- Monthly subscription plans convenient for regular commuters
- Digital receipts and payment history in one place
What could improve
- Only useful in cities where Premium Parking physically operates lots, so coverage is narrow compared to national parking apps
- Users report confusing signage and unexpected citations when payment isn't completed in time or plate recognition misreads
- Customer support and citation-dispute handling draw frequent complaints in store reviews
How to use Premium Parking
- Download the app and create an account, then add your vehicle's license plate
- Find or arrive at a Premium Parking-operated (GLIDE) lot and add a payment card
- Start a parking session in the app, by text, or at the lot kiosk
- Extend the session if needed before it expires to avoid a citation
- Set up a monthly subscription in-app if you park at the same lot regularly
Editor’s tips
- Register your plate and enable auto-pay before arriving to avoid missing the payment window on gateless lots
- Screenshot or save your digital receipt in case a citation dispute is needed later
- Check for a monthly subscription option if you park at the same Premium Parking lot several times a week — it's usually cheaper than daily sessions
Editor’s verdict
Premium Parking's app is a purpose-built companion to its own GLIDE gateless lots rather than a general parking marketplace: no gate arms, no paper tickets, just a plate scan and an app or text payment. That makes it convenient in the specific New Orleans, Atlanta, and other regional lots it operates, and monthly-subscriber commuters seem to get real value from streamlined recurring billing. The tradeoff is that its usefulness stops at the edge of Premium Parking's own footprint — it won't help you find or book parking anywhere else, unlike SpotHero or ParkMobile. Store reviews average in the mid-4s but with a meaningful tail of one-star complaints about surprise citations, plate-recognition errors, and slow support responses when a payment session fails to register. For a regular customer of a specific Premium Parking-operated lot, the app is functional and fast; for casual or first-time visitors unfamiliar with pay-by-plate enforcement, the risk of an unexpected ticket is the app's biggest weakness.
— The ParkAppsHub editorial team · 2026-08-06
How it compares
vs ParkMobile
ParkMobile covers on-street metered parking in far more cities nationwide; Premium Parking is narrower but is the only official app for its own gateless GLIDE lots, so it's mandatory rather than optional in those locations.
vs SpotHero
SpotHero lets you pre-book and compare prices across many operators' garages; Premium Parking only manages its own lots, with no price comparison or advance reservation marketplace.
vs PayByPhone
PayByPhone is a broader multi-city meter-payment utility, while Premium Parking is tied to license-plate-recognition enforcement at specific proprietary lots, making prompt in-app payment more consequential to avoid citations.
Frequently asked questions
Is Premium Parking available outside the United States?
No, Premium Parking operates only in the United States, primarily in New Orleans, Atlanta, and a number of other Southern and mid-size cities where the company runs its own lots.
Do I need the app to park in a Premium Parking lot?
Not always — many lots accept payment via text-to-pay or a kiosk, but the app is required for saved plates, subscriptions, and receipt history.
What happens if I don't pay in time?
Premium Parking uses license-plate-recognition cameras for enforcement, so an unpaid or late session can result in a citation mailed to the vehicle's registered owner.
Can I dispute a citation through the app?
Citation disputes are generally handled through Premium Parking's website or customer support rather than directly in the app.
Does Premium Parking offer monthly parking subscriptions?
Yes, many of its lots offer monthly or reserved parking plans that can be managed through the app for recurring commuters.
About the developer
Premium Parking Company, LLC is a New Orleans-based parking operator founded in 2011. It develops and runs its own gateless, license-plate-recognition parking technology (branded GLIDE) across surface lots and garages in numerous US cities, competing with meter and gate operators by letting drivers pay via app, text, or kiosk without tickets or gate arms.
Additional information
Developer
Premium Parking Company, LLC
Founded
2011
Headquarters
New Orleans, Louisiana, USA
Category
Off-street booking
Price
Free app; parking session/subscription fees vary by lot
Coverage
15-20 US cities
Downloads
100K+
Languages
English
Reviewed
2026-08-06
Where it works
15-20 US cities — including New Orleans, Atlanta, Nashville, Denver, Miami, Charlotte, Memphis, Jacksonville.
United States
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Independent review. ParkAppsHub is not affiliated with Premium Parking Company, LLC. App name, logo and screenshots belong to their owners and are shown for identification and review purposes. Coverage, prices and features change — verify current conditions with the publisher. Last reviewed 2026-08-06.