2.9
ParkAppsHub score
Parco
Parco App (Developing Geniality SA de CV)
Garage access · Free
Best for: Drivers who regularly use Mexican shopping-mall and office garages and want to walk straight to the car instead of queueing at the payment machine.
3.7
Google Play · 6.6K
4.7
App Store
1M+
Downloads
1
Country
Latin America
AndroidiOS
40+ cities across Mexico (380+ parking facilities)
About this app
Parco is a Mexican mobile payment app for off-street parking that has operated for roughly a decade. Instead of queueing at a garage cashier or pay station, drivers scan the barcode on their parking ticket, pay in the app, and drive straight to the exit gate. Built by Developing Geniality SA de CV, the service runs in shopping centers, hospitals, hotels and corporate buildings across most of Mexico's 32 states — including Mexico City, Jalisco, Nuevo León, Hidalgo and Quintana Roo — through partnerships with local parking operators at sites such as Explanada Pachuca, Parque Vía Vallejo and Plaza Mayor. Its standout trait is payment flexibility that is rare in this category: besides debit and credit cards and Apple Pay, users can fund a prepaid balance via SPEI bank transfer or pay in cash through OXXO Pay. The app itself is free, but each ticket carries a service fee of roughly 10% plus MX$1. Parco Prime memberships (Básico from MX$49 a month, or Elite) waive commissions on 25 to 75 tickets monthly and add 5-10% rate discounts. Toll-tag recharges and traffic-fine payments are planned under the company's Miauto banner.
- Barcode ticket scanning with manual folio entry as fallback
- Broad payment mix: debit/credit cards, Apple Pay, SPEI transfer, OXXO Pay and prepaid balance
- Parco Prime memberships (Basico/Elite) with commission-free tickets and 5-10% rate discounts
- Coverage in malls, hospitals, hotels and corporate garages across most Mexican states
- Digital receipts and in-app payment history
- Double-check ticket verification before charging
- Upcoming Miauto add-ons for toll-tag recharges and traffic fines
Pricing & fees
Free · ~10% + MX$1 service fee per ticket; Prime from MX$49/month waives fees
- Free to download and free to park — Parco earns from a per-ticket service fee of roughly 10% of the parking tariff plus a fixed MX$1, shown on screen before you confirm. Reviewers report real charges of about MX$4 on a MX$30 ticket, MX$7 mid-range and MX$9 on larger stays.
- The percentage is uncapped, so cost scales with the tariff: a MX$200 all-day stay in a premium garage adds roughly MX$21 in fees. This is the single biggest source of one-star reviews on both stores.
- Parco Prime Básico starts at about MX$49/month and covers up to 25 commission-free tickets per month plus a 5% discount on the parking tariff itself.
- Parco Prime Elite is the upper consumer tier: up to 75 commission-free tickets per month plus a 10% discount on the tariff. Both tiers are advertised with a free trial and renew indefinitely until you cancel.
- A Prime Business tier is defined in the terms and conditions for companies and fleets, giving a preferential (reduced) commission on parking payments rather than a fixed monthly ticket allowance.
- Saldo Parco (prepaid balance) can be topped up by card, SPEI transfer or cash at OXXO. The terms state prepaid balance is not refundable, so only load what you expect to spend.
Accepted payment methods
Visa and Mastercard credit cardsDebit cardsApple PayPayPalSaldo Parco prepaid balanceSPEI bank transferOXXO Pay (cash top-up)
Ratings & scores
Editorial score set by the ParkAppsHub team using our five-criteria grid — see how we rate. Store ratings shown for reference.
What users say
▲ Most praised
- Skipping the cashier line is the single most-cited benefit — drivers say it turns a ten-minute weekend or holiday queue at busy malls into a straight walk back to the car.
- It rescues you when you have no cash. Several reviewers describe installing it in the parking lot itself and completing a payment within a couple of minutes, so the scan-pay-leave flow is simple enough for first-timers.
- Drivers with reduced mobility and anyone parking in heavy rain or heat appreciate not having to get out of the car and cross the garage to reach a payment machine.
- Broad acceptance across the major Mexican mall chains, and users report that tax invoicing (facturación) through the app works reliably.
▼ Common complaints
- The commission dominates negative reviews. Many call the uncapped 10% + MX$1 abusive for a machine-run transaction, note that it makes the app dearer than paying the cashier, and compare it unfavourably with rivals such as ParkiMovil that charge nothing to the driver.
- The scanner frequently fails on faded or non-QR tickets, and typing the code manually still returns "ticket not found" often enough that people give up and go to the machine anyway.
- The worst-rated scenario is being charged while the barrier stays down. Garage staff disclaim any responsibility for the app, and drivers report having to pay a second time in cash to get out.
- Mall and tenant validations are often ignored so the in-app total is higher than the machine's, and users also report connection errors and endless spinners at peak hours, in-app advertising, occasional duplicate charges, and sign-up that rejects non-Mexican phone numbers with 403 errors.
Summarised from recent user reviews on Google Play, the App Store and consumer platforms. Themes, not verbatim quotes.
Pros & cons
What we like
- Skips cashier and pay-station queues at affiliated garages nationwide
- Widest payment mix in Mexico's parking category, including cash via OXXO and SPEI for unbanked users
- Prime membership genuinely pays off for frequent parkers by removing per-ticket fees
- Simple scan-and-pay flow that takes seconds when connectivity cooperates
What could improve
- Roughly 10% + MX$1 service fee makes in-app payment more expensive than the machine a few metres away — a top complaint in reviews
- Payments frequently spin or fail in underground garages with poor signal, forcing users back to the cashier
- Ticket scanner and camera glitches reported, including grey camera screens on iOS
- Slow customer support when a payment fails at the exit gate
How to use Parco
- Download Parco, create an account and add a payment method (card, Apple Pay, or prepaid balance topped up via SPEI or OXXO).
- Park at a Parco-affiliated mall, hospital or office garage and take the paper ticket as usual.
- Before returning to your car, scan the ticket's barcode in the app or type the folio manually.
- Review the amount (including Parco's service fee) and confirm payment; keep the digital receipt.
- Drive to the exit within the grace period and feed the ticket into the gate reader to leave.
Editor’s tips
- Do the arithmetic before you scan. Because the fee is ~10% + MX$1 with no ceiling, a quick two-hour stop costs you MX$4-5 but an all-day stay in an expensive garage can cost MX$20 or more. Use Parco when the cashier queue is long or you have no cash; walk to the machine for long, pricey stays.
- Prime pays for itself surprisingly fast. At roughly MX$49/month, Prime Básico breaks even at about six to eight tickets a month and also knocks 5% off the tariff, so regular mall parkers save on both sides. Elite (75 tickets, 10% off) only makes sense if you park in a Parco garage nearly every day.
- Treat validated tickets with suspicion. Reviewers repeatedly report that mall and tenant validations — Walmart, Smart Fit, cinema and restaurant stamps — are not recognised in-app, so the total Parco quotes exceeds what the machine would charge. If your ticket has been stamped, check the amount on a cashier machine screen before paying in the app.
- Photograph your ticket the moment you park. Thermal ink fades within hours and some sites (Macroplaza Tijuana among them) issue a numeric strip rather than a QR code, forcing manual entry. A sharp photo taken in daylight saves you from squinting at an unreadable code at the exit barrier.
- Keep the payment confirmation on screen until the boom gate actually lifts, and screenshot it. When the barrier fails, garage staff routinely say the app is nothing to do with them — your in-app receipt is the only evidence for a refund claim through ayuda@parcoapp.com or (33) 1787 4260. Visitors should also note that sign-up expects a Mexican mobile number format.
Editor’s verdict
Parco tackles a genuinely Mexican pain point: the cashier queue at mall and hospital garages. The core flow — scan the ticket barcode, pay, drive out — is quick when it works, and the payment breadth (Apple Pay, SPEI transfers, cash top-ups at OXXO) is the widest in Mexico's parking category, which matters in a market where many drivers avoid credit cards. Coverage is genuinely national for an app of this type, spanning most states through operator partnerships. The trade-offs are real, though. Parco adds roughly 10% plus a peso to every ticket, so paying in-app is consistently pricier than the machine nearby — a model users vocally resent. Reliability is the bigger issue: underground garages often lack signal, and the 3.7-star Play rating reflects payments that spin endlessly, scanners that fail, and support that answers too slowly when a gate will not open. Frequent parkers who buy Prime get fair value; occasional users should keep cash as a backup.
— The ParkAppsHub editorial team · 2026-08-06
How it compares
vs ParkiMovil
ParkiMovil is Parco's closest Mexican rival and is stronger on on-street parquímetros in cities such as Mexico City and Monterrey, typically without charging the driver a percentage commission. Pick Parco when your parking is a mall or office garage with a barcode ticket; pick ParkiMovil for metered street parking, or if the uncapped 10% + MX$1 fee is your main objection.
vs PayByPhone
PayByPhone is the default for kerbside parking across the US, Canada and much of Europe and charges a small flat transaction fee rather than a percentage of the tariff. It has effectively no footprint in Mexican mall garages, so it complements Parco rather than replacing it — keep PayByPhone for trips abroad and Parco for parking in Mexico.
vs EasyPark
EasyPark covers thousands of European cities with per-minute street and garage parking and caps its fee per transaction, which makes long stays far cheaper than Parco's percentage model. It is simply not available in Mexico, so it is only the better choice if your driving happens in Europe.
Frequently asked questions
Where does Parco work?
Only in Mexico. Parco claims presence in the large majority of Mexican states, covering parking at shopping centers, hospitals, hotels and corporate buildings run by partner operators, with sites from Mexico City and Guadalajara to Pachuca and Cancun.
Does Parco charge extra to pay a ticket?
Yes. Non-members pay a service fee of roughly 10% of the parking rate plus MX$1 per ticket, so the app is more expensive than paying at the cashier. Parco Prime (Basico from MX$49/month, or Elite) waives the commission on 25-75 tickets monthly and adds 5-10% discounts.
What payment methods are accepted?
Debit and credit cards, Apple Pay, SPEI bank transfer and OXXO Pay cash top-ups into a prepaid balance — one of the broadest mixes among Mexican parking apps.
Is Parco for street parking meters?
Primarily no. Parco's core product is paying off-street garage tickets. The company advertises 'Zonas Parco' for select regulated zones, but on-street meter payment in cities like CDMX is dominated by other apps.
What if there is no signal in the garage?
Underground levels often lack coverage, and failed in-app payments are a common complaint. Pay before descending to your car, or fall back on the cashier or pay station.
Parco charged me but the barrier didn't open — or I was billed twice. How do I get my money back?
This is the most common dispute and Parco handles it case by case rather than automatically. Screenshot the in-app payment confirmation before you leave the app, then file a claim with that evidence at ayuda@parcoapp.com or on (33) 1787 4260, naming the specific garage and time. The terms commit Parco to refunding verified overpayments on duplicate charges. Note that Parco is legally separate from the parking operator, so garage staff genuinely cannot resolve a barrier fault at the exit — expect to pay again in cash and reclaim afterwards.
Can I use Parco for EV charging, tolls, parking fines or street meters?
There is no EV charging function today. Parco is built around barrier-controlled garages that issue a barcode or QR ticket, not on-street meters — for parquímetros in Mexican cities you generally need ParkiMovil or the local municipal app. The company has opened a "Miauto" mobility-payments section that currently handles PASE highway tag top-ups, with fine payments advertised as coming soon, so the roadmap points toward a broader vehicle-payments wallet.
Is there a business or fleet account, and can I get a CFDI tax invoice?
Yes on both counts. Parco's terms define a Prime Business tier aimed at companies, which grants a preferential reduced commission on parking payments instead of the fixed monthly allowance that the consumer Básico and Elite tiers use. Invoicing is one of the features users consistently say works properly: you can generate a CFDI for your parking payments from within the app, which is the main reason employees who expense mall or office parking stick with it despite the service fee.
How do I cancel Prime, and what happens to money sitting in my prepaid balance?
Subscriptions bought through the App Store or Google Play must be cancelled in your store account, not just in the app, or billing continues. Parco's own terms state the subscription runs indefinitely until you send a written cancellation request to ayuda@parcoapp.com, which can take up to 30 days to process. Crucially, any Saldo Parco prepaid balance is explicitly non-refundable under those same terms, so run your balance down to near zero before you cancel rather than topping up in advance.
About the developer
Parco was founded in 2016 in Guadalajara by Juan José Leaño and trades as Corpa Tech, S.A.P.I. de C.V., based at Avenida Acueducto 6050 in Zapopan, Jalisco; the Apple listing still carries an earlier entity, Developing Geniality SA de CV. The company is privately held and independent of the garages it serves, selling a payment layer that mall and parking operators bolt onto existing barrier hardware. Its site claims over 3 million users and 380-plus parking facilities. It is now extending into wider mobility payments through its Miauto section, starting with PASE highway tag top-ups.
Additional information
Developer
Parco App (Developing Geniality SA de CV)
Founded
2016
Headquarters
Zapopan (Guadalajara), Mexico
Ownership
Corpa Tech, S.A.P.I. de C.V.
Category
Garage access
Price
Free
Coverage
40+ cities across Mexico (380+ parking facilities)
Downloads
1M+
Languages
Spanish, English
Reviewed
2026-08-06
Where it works
40+ cities across Mexico (380+ parking facilities) — including Guadalajara, Zapopan, Tlaquepaque, Mexico City, León, Puebla, Pachuca, Cuernavaca.
Mexico
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Independent review. ParkAppsHub is not affiliated with Parco App (Developing Geniality SA de CV). App name, logo and screenshots belong to their owners and are shown for identification and review purposes. Coverage, prices and features change — verify current conditions with the publisher. Last reviewed 2026-08-06.